The Partial payment feature is a new enhancement introduced in eventbuizz to make the payment process more flexible, efficient, and user-friendly. It is designed to handle real-world payment scenarios where event organizers or participants might need to adjust payments after the initial transaction – for instance, when an order is updated, additional services are added, or an attendee upgrades their registration type.

Traditionally, if the total order amount changed after a payment was made, users were required to either repay the full updated amount or the system created confusion in tracking previous and remaining payments. With the introduction of the partial payment feature, Eventbuizz now allows users to pay only the remaining balance instead of paying the full total again.

This improvement not only simplifies the user experience but also streamlines the financial management process for event organizer, making Eventbuizz a more complete and practical event management platform.

 

Problem before partial payment

Before introducing partial payment, eventbuizz used a simple payment system:
Once a user paid for an order, it was considered complete, and the system treated it as a fully paid order.

However, in real-life event management, things often change after an order has already been created and paid for. Let’s look at some common examples.

Example: Adding more Items or Services

Let’s suppose a participant registers for an event and pays for one ticket worth $100.
Later, they decide to add another item, such as:

• A workshop session,
• An extra guest ticket,
• Or additional meal options.

This increases the total order amount, let’s say to $150. The system didn’t allow users to simply pay the remaining $50. Instead, it worked like this:

• Either cancel the old order and create a new one for $150 or make a new full payment of $150 again.
• Or the system first created a credit note for the total amount the user had already paid ($100).
• This means the system refunded or reversed that payment internally.
• After that, it generated a new invoice for the new total amount ($150).
• Then, the system expected full payment again for $150.

This was confusing and frustrating for users because they had already paid $100 before. Paying the full amount again didn’t make sense.

There was no option to just pay the extra $50. As a result:

• Users had to pay more than necessary temporarily.
• Organizers couldn’t track which amount was paid and which was still pending.
• Organizers had to handle the extra payment manually, often outside the system (e.g., by bank transfer or cash), and update records later.

Purpose of the partial payment feature

The main purpose of the Partial Payment feature is to enhance payment flexibility for both attendees and organizers. The partial payment feature integrates directly with the eventbuizz billing and order management system. It automatically handles situations where an order amount changes after an initial payment has been made. It ensures that whenever an order amount increases after a previous payment, the system automatically detects the already paid amount and calculates the remaining balance to be paid.

Let’s use a simple example:

• You placed an order worth $100 and already paid it.
• Later, the order was updated and now costs $150.
• The user is shown the remaining balance ($50).
• With Partial Payment, you just pay the remaining $50 — not the full $150 again.
• The system marks the order as Payment Received and completes it.

The system automatically detects how much has already been paid and calculates the outstanding balance. It then allows the user to pay only that part.

This means:

• Users don’t have to go through the full payment process again.
• Event organizers can easily track which payments are partially made and how much is still pending.
• The system maintains clear visibility into each transaction, ensuring transparency and accuracy in financial reporting.

Benefits of Partial Payment

For Attendees

• Convenience: They don’t need to repay the full amount again when the total increases.
• Transparency: They can see how much has been paid and how much is left.
• Flexibility: They can pay the remaining balance anytime without cancelling the order.
• Faster confirmation: Orders are processed automatically once full payment is received.

For Organizers

• Less manual work: No need to cancel orders or create new invoices.
• Accurate tracking: The system clearly shows partial and full payment statuses.
• Smooth updates: When prices or items change, users can easily pay the balance.
• Better user experience: Fewer complaints and confusion during payment.
• Improved accounting: Payment reports show clear details of each transaction (first payment, balance payment, etc.).